American Hospital Association
Health Research & Educational Trust

Patient and Family Engagement Fellowship

Patient and family engagement is an effective strategy to improve patient safety, quality and the patient experience. Increasingly, hospitals and healthcare systems have been actively engaging patient/family advisors (PFA) at the bedside, organizational and governance level, however, the extent to which PFAs are prepared and utilized varies widely. Working in authentic partnership with PFAs can provide positive results across all levels of care as well as improving the safety and engagement culture of the organization.

This fellowship will provide participants the knowledge, skills and tools to customize and enhance their Patient and Family Engagement programs and developing PFE leaders within each organization.

 

Who should participate?

The PFE Fellowship is designed to support and build the skills of employees who act as PFE liaisons as well as Patient Family Advisors (PFA). Learning sessions will be formatted to meet the needs of experienced PFE liaisons and PFA as well as those newer to the work. Organization that do not yet have a PFAC or are interested in working with community members are also welcome to participate with the goal of recruiting during the Fellowship. The goal is to participate as a team.

 

 

Once you’ve applied, register for PFE Fellowship events below!

 

Upcoming Events

 

PFE Fellowship Virtual Event #2

February 22, 2017 11:00a.m. - 12:00p.m. CT

Take a deep dive into PFE strategies and HACs, as well as define PFE strategy with details of implementation.

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HRET HIIN PFE Fellowship Big Picture Virtual Event

February 28, 2017 11:00a.m. - 12:00p.m. CT

 

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HRET HIIN PFE Fellowship Virtual Event #3

March 8, 2017 11:00a.m. - 12:00p.m. CT

Learn how to teach quality improvement and specific PFE strategies methods to PFAs and create volunteer PFE leaders.

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HRET HIIN PFE Fellowship Virtual Event

March 22, 2017 11:00a.m. - 12:00p.m. CT

 

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HRET HIIN PFE Fellowship Virtual Event

April 5, 2017 11:00a.m.- 12:00p.m. CT

 

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HRET HIIN PFE Fellowship Big Picture Virtual Event

April 18, 2017 11:00a.m. - 12:00p.m. CT

 

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HRET HIIN PFE Fellowship Virtual Event

May 3, 2017 11:00a.m. - 12:00p.m. CT

 

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HRET HIIN PFE Fellowship Big Picture Virtual Event

May 23, 2017 11:00a.m. - 12:00p.m. CT

 

Register Today

 

Download the PFE Fellowship Article   Download

Watch the PFE Informational Sesson

By watching this recording, you can learn more about this program!

Watch recording


1. Staff who work with PFAC

2. Staff who are interested in partnering with patient and family advisors but do not yet have a PFAC or are interested in working with community members in a different way

3. Leadership who would like to learn more about how to support PFE

4. Attend as a team including PFAC members

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1. Who have or are considering having a statewide PFAC

2. Who would like to understand and develop skills to share with their hospitals

3. Attend as a team including PFAC members

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1. Who would like to learn skills and tools to work with their PFAC

2. Who would like to understand and develop skills to share with their hospitals

3. Attend as a team including PFAC members

HRET HIIN Hospitals can register a team to participate. The team can consist of:

 

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