Patient and family engagement is an effective strategy to improve patient safety, quality and the patient experience. Increasingly, hospitals and health care systems have been actively engaging patient/family advisors (PFA) at the bedside, organizational and governance level, however, the extent to which PFAs are prepared and utilized varies widely. Working in authentic partnership with PFAs can provide positive results across all levels of care as well as improving the safety and engagement culture of the organization.
This fellowship will provide participants the knowledge, skills and tools to customize and enhance their Patient and Family Engagement programs and developing PFE leaders within each organization.
The PFE Fellowship is designed to support and build the skills of employees who act as PFE liaisons as well as Patient Family Advisors (PFA). Learning sessions will be formatted to meet the needs of experienced PFE liaisons and PFA as well as those newer to the work. Organization that do not yet have a PFAC or are interested in working with community members are also welcome to participate with the goal of recruiting during the Fellowship. The goal is to participate as a team.
|Orientation Planning||View Resource|
|PFE Curriculum||View Resource|
|PFCC Organizational Self Assessment||View Resource|
|Resource List Session 3: Making the Connection||View Resource|
|PFE Fellowship Article||View Resource|
|Watch the PFE Informational Sesson||View Resource|
Wondering if the PFE fellowship is right for you? Take a look at the different clinical perspectives and how the PFE fellowship could fit into your work.
1. Staff who work with PFAC
2. Staff who are interested in partnering with patient and family advisors but do not yet have a PFAC or are interested in working with community members in a different way
3. Leadership who would like to learn more about how to support PFE
4. Attend as a team including PFAC membersBack to Top
1. Who have or are considering having a statewide PFAC
2. Who would like to understand and develop skills to share with their hospitals
3. Attend as a team including PFAC membersBack to Top