American Hospital Association
Health Research & Educational Trust

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A CEO’s Perspective

Published: by American Hospital Association/Health Research & Educational Trust

Topic: Quality Improvement | Resource type: Podcasts

Theo Stoller, MSB, CEO and Administrator, Jacobson Memorial Hospital Care Center (30 bed CAH), Elgin, ND
(Moderated by Michelle Dardis, Duration 12:18)

This podcast provides a CEO’s perspective for the new quality leader. Theo Stoller, MSB, CEO and Administrator for Jacobson Memorial Hospital Care Center in Elgin, North Dakota, discusses the value of leadership rounding and team huddles to support and streamline processes. He advises the new quality leader to engage the CEO and the Board in quality, to keep the focus on the patient, and to be transparent and honest in all communications.